▼

COVB FAQS

Show All Answers

1. I'm planning a wedding. Are there venues available in Warrensburg?

In Warrensburg, you will find the perfect blend of rustic and chic to plan your perfect wedding. Visit our Weddings page for more information.

2. Where can I find information about bed and breakfasts in the area?

Visit our Lodging page for information about bed and breakfasts and various hotels in the area.

▼

Emergency Managment

Show All Answers

1. What is the difference between a watch and a warning?

A watch is an advisory that an event could happen and to be on the watch for it. A warning means that an event is imminent and you need to take action and be in a safe place.

▼

Fire Department

Show All Answers

1. How do I schedule an inspection?

To schedule an inspection for a business license or liquor license application or renewal, please call the permit clerk at 747-9135. A current inspection is required from the building inspector and fire inspector. The permit clerk will be able to coordinate the building inspector and the fire inspector to do the inspections at the same time, making it more convenient for the customer.

2. What if I have questions about the City of Warrensburg’s fire code?

The Warrensburg Fire Department has adopted the 2012 International Fire Code, with some local amendments. If you have questions on the Fire Code or would like clarification on an item, please call the Fire and Emergency Prevention Office at 660-262-4654, Monday through Friday, 8 a.m. until 5 p.m.

3. How do I obtain a burn permit?

There are some allowances of open burning in the City of Warrensburg. A permit is required from the Warrensburg Fire Department to burn leaves, limbs, grass and other natural vegetation. In some cases, a permit is also required from the Missouri Department of Natural Resources. No trash or construction materials are allowed to be burned in the City of Warrensburg. Burning is only allowed during daylight hours and other restrictions apply. A permit can be requested by calling the on duty fire crew at 660-747-9136, ext 0. The permit may be denied due to weather conditions, proximity to combustibles, or other restrictions. There is no fee at this time for a burn permit. If you have questions regarding open burning, please call the Fire and Emergency Prevention Office at 660-262-4654.

4. How can I schedule a fire truck visit or other Fire Prevention Program?

To schedule a fire truck visit or request a fire prevention program, please call the Fire and Emergency Prevention Office at 660-262-4654. The Fire Department provides many fire and emergency prevention programs to schools, churches, Boy and Girl Scout, and other community groups throughout the year. Please schedule a program or visit at least one week in advance.

5. How can I get a copy of a fire report?

If you have experienced a fire and need a copy of the report, please call the Fire and Emergency Prevention Office at 660-262-4650.

6. How do I report a problem with a fire hydrant (blocked, leaking, or other problem)?

If you witness a problem with a fire hydrant in the City of Warrensburg, please call the on duty fire crew at 660-747-9136, ext 0.

7. Why does a fire truck respond to medical emergency calls?

All firefighters are trained as Emergency Medical Technicians (EMT) or a higher level of training. They respond to assist the Johnson County Ambulance District. Many times a fire crew can respond to the scene faster or the ambulance crew might require additional assistance on some incidents. It is a team effort protecting the citizens of Warrensburg.

▼

Landlords and Tenants

Show All Answers

1. What should I look for when I do the walk-through inspection with my landlord before I move in?

You want to look over the apartment closely and make a note of anything that is not working properly  or is broken.  Areas to pay attention to include the following:

Smoke and CO2 detectors are working

Check around showers, tubs, sink, toilets, and in the basement for mold or signs of water leaking in from the foundation

Check walls and ceilings for holes or signs of water damage/stains

Check for broken windows, windows that won't open, and that the window frames are free of cracks and sealed properly

Check every light switch and outlet to make sure they work

Check toilets, faucets, tubs and showers to make sure the hot and cold water work and they they drain properly

Check that all appliances turn on and operate properly

Check to make sure the hot water heater, furnace and air conditioner turn on and operate

Look for signs of pests or mice

Look for holes in the exterior siding and the roof

Make sure all the door close and lock properly

Check that steps and handrails on stairs and decks are secure and in good working condition

Note any stains, holes, or damage in carpet and other types of flooring.

2. What should I ask my landlord before signing a lease?

You might want ask about the following items.

What is the parking spaces?  How many spaces are assigned to my unit?  Are there any visitor parking spaces? Is the parking on a driveway or the street.  

Are pets allowed?  How many? What kind of pets are allowed?

Which utilities is the tenant responsible for setting up and paying?

Who is responsible for mowing the lawn and removing snow?

Is there a 24 hour emergency maintenance number?

When did the landlord last replace the smoke detectors or C02 detectors?

Is there a regular pest control/bed bug maintenance program?

3. Something in my unit is broken, what do I do?

Joe

4. My landlord won't respond to my request. What do I do?

Joe

5. I think I have mold in my unit. What do I do?

Joe

6. There isn't enough room for me and all my roommates to park on the driveway. Can I park in the grasss?

Jane

7. My landlord won't fix the heater, can I stop paying rent?

Joe

▼

Municipal Court

Show All Answers

1. Can I pay my ticket with a check or credit card?

You may pay with cash, cashier’s check, money order, Visa, Discover, MasterCard, debit, or credit card.

2. Can I get a continuance?

The Court Clerk can grant a continuance on any case set for the initial appearance. Any further request for continuances must be made in person before the Judge.

3. I cannot pay my ticket due today, what should I do?

If you have not paid your ticket before your Court date, you must appear in Court. If you are paying your ticket on your Court date, you have until 4:30 p.m.

4. Can I pay a higher fine and have my ticket amended?

The Prosecutor will not speak with Defendants regarding amendment of a ticket. You must get an attorney if you wish for the Prosecutor to consider amending your ticket to a non-moving violation or lesser charge. The Judge will not amend a charge.

5. Can I enter a plea of “no contest”?

The State of Missouri does not recognize the plea of “no contest”. A defendant must enter a plea of guilty or not guilty.

6. Can I have a public defender?

The Municipal Court has no public defender. However, the Judge may appoint an attorney to represent a defendant if:
- The defendant provides proof under oath that they are indigent and have no means to hire an attorney; and
- That there is a likelihood of jail if the defendant pleads guilty or is found guilty of the charge.
Both requirements must be made in order to have an attorney appointed to represent you.

7. What if I choose to plead not guilty?

Upon a plea of not guilty, the matter will be set for trial at a later date. This time allows for both parties to subpoena witnesses and prepare for trial.

8. Do I need an attorney to represent me?

You are not required to have an attorney, however, it is your right to have an attorney represent you.

9. Can I request witnesses to testify?

Yes. You may request the Clerk of the Municipal Court to issue Subpoenas on your behalf for witnesses you wish to call at trial. It is your responsibility to see that the Subpoenas are served properly and proof of service is returned to the Court.

10. Can I plead guilty and be put on probation?

It is the Policy of the Court not to place Defendants on Probation without legal cause to do so, or a recommendation from the Prosecutor. The Prosecutor’s policy is not to recommend probation without prior agreement with an attorney representing the Defendant, however, reviews will be made on a case by case basis.

▼

Parks & Recreation

Show All Answers

1. What time does the cancellation line get updated?

Once a decision is made to cancel an activity or program, front desk staff will update the cancellation line (660-747-5100) shortly after. With sporting activities, the line will be updated at 4:00 pm the day of the activity. With all other activities, staff will use their best judgement if the activity will be postponed, moved to a different location, or cancelled. This decision will be based on weather conditions, staff availability, room availability, and public participation. Please see our Weather and Cancellation Guidelines.

2. Do you have a military discount?

We currently do not offer a military discount; however, we do offer opportunities in the future. Please make your account today so that you don’t miss out once they become available!

3. Do you have a senior discount?

Yes, we do offer some senior discounts for the Warrensburg Community Center’s Indoor Pool and group exercise classes! We also accept those with Healthways SilverSneakers Fitness. If you have received your SilverSneakers code from your health insurance provider, admission to the Warrensburg Community Center’s Fitness Center and SilverSneakers group exercise classes are FREE! You may also want to check out the Senior Center in the Community Center’s West Wing from Monday through Friday at 8:00 am to 3:00 pm.

4. When can I start enrolling for _____ activity?

Each new set of activities are open for enrollment once a season changes. Warrensburg Parks and Rec has a set of 3 seasons (Fall/Winter, Winter/Spring, and Summer.) Registration dates vary depending on the release of each season’s Activity Guide. However, online registration opens approximately a week prior to in-person registration! Please subscribe to our email list so that you don’t miss out!

5. Can I get gift cards to the indoor/outdoor pool?

Yes, we do offer gift cards and certificates that can be used for any activity! We also off a Concession Stand Card that youth may use to purchase items from Nassif Concessions. If you are interested, please speak with our front desk staff!

6. What are your hours?

Our new building hours after September 4:

Monday-Friday 5:30 am – 8:30 pm

Saturday              8:00 am – 8:00 pm

Sunday                 12:00 pm – 6:00 pm

Hours are subject to change. On major holidays, the building will be closed. The building will also close earlier on the day prior to a major holiday.

7. What are the gym hours?

Both the Basketball Courts and Fitness Center closes 15 minutes prior to the Community Center’s closing time. However, the Basketball Courts may be closed to the public due to programs or renters. The Basketball Courts are available for rent! Half the Gymnasium is $26.00 per hour and the whole Gymnasium is $45.00 per hour. If you are interested if the Basketball Courts are open, please call front desk staff at 660-747-7178.

8. What are the pool hours?

The pool hours are subject to change based on the current season.

Normal Indoor Pool times are:

Lap Swim

Monday – Friday               5:45 am – 8:45 am

Tuesday & Thursday       11:00 am – 1:00 pm

Open Swim

Monday, Wednesday, & Friday

                                                11:00 am – 1:00 pm

                                                5:30 pm – 7:30 pm

Saturday & Sunday          1:00 pm – 5:00 pm

Summer Indoor Pool times are:

Lap Swim

Monday – Friday               5:45 am – 8:45 am

Monday – Thursday        11:00 am – 1:00 pm

Tuesday & Thursday       5:30 pm – 7:00 pm

Open Swim

Friday                                    11:00 am – 1:00 pm

Summer Nassif Pool times are:

Monday – Sunday            1:00 pm – 7:00 pm

9. What are your rental rates?

Multipurpose Room A                    $33.00/hour

Multipurpose Room B or C           $22.00/hour

Meeting Room 1                               $15.00/hour

Meeting Room 2                               $17.00/hour

Meeting Room 3                               $22.00/hour

ABC Building                                       $20.00/hour, $125.00 deposit check required

Select Park Shelters                        $12.00/hour

Ball Fields                                            $15.00/hour, does not include lighting and field prep fees

We also offer options for renting out the Gymnasium, Indoor Pool, Nassif Pool, and even the entire Community Center. There is a $40.00 After Hour Fee for any reservations made not within the normal building hours.

We also offer Birthday Party Packages!

10. How soon can I make my reservation?

We ask that you please make your reservation 2 weeks in advance, so that staff may have everything prepared for your event.

11. How far in advance can I make my reservation?

We ask you please make your reservations no more than 3 months in advance to prevent conflicting schedules with all the programs Warrensburg Parks and Recreation offers.

12. Do I pay for my reservation up front?

Yes, it is our policy to collect the entire payment up front when making your reservation. However, the safety deposit check for the ABC Building is not required until the time you pick up your keys for your rental.

13. When do I pick up my keys for the ABC Building?

You may check out your keys for the ABC Building the day prior to your rental at the front desk. We do ask you please respect any rentals made around your own and to only use the building for the time you have booked. Also, please keep our building hours in mind when coming to pick up the keys.

14. Where do I drop off my keys for the ABC Building?

You may drop the keys off at the front desk at the Community Center. If we are closed, there is also a drop box located in the back employee entrance where you may drop your keys in.

15. Where are parks located?

We have many parks located all around Warrensburg that are open from 6:00 am to 11:00 pm. Please click here for a map of their locations. 

Parks Page and Locations

▼

Parks & Recreation - Facility Rental

Show All Answers

1. How many people does the room hold?

The maximum occupancy is figured with rectangle tables seating 8 (or 10 at the ABC Building) people each and one head table. If you are going to use round tables or will need many tables for food, please plan accordingly.

2. What else do I need to be prepared for?

You’ll want to have a plan for how the room should be set up if you are renting at the Community Center. After your reservation is made, you will be asked to sign the contract and a copy will be given to you.

3. How does the rental process work?

Once you have a date and time confirmed for your rental, call or come by the Community Center to set up and pay for your reservation. Make sure you include any time you will need to decorate or remove your decorations (the tables and chairs will be set up already if you are at the Community Center). The day of your rental, you may enter the room at the time you reserved.

4. What if the expected attendance changes?

Please call 660-747-7178 to adjust your room setup before your rental.

▼

Sewer Billing Policies & Procedures

Show All Answers

1. What is the city sewer utility billing policy?

To establish fair, consistent, and effective billing procedures that will ensure the efficient operation of the sewer utility and collection of current and delinquent charges for sewer utility services provided by the City of Warrensburg. For additional details please visit our

Billing Policy page.

▼

Sewer Utility Billing

Show All Answers

1. Who should I contact if I have a sewer back up issue?

For sewer back-up emergencies, please contact Public Works at 660-747-9131. This number is available for use at any time: day, night, weekday or weekend.

2. How do I set up my sewer services for billing?

Customer account information and usage is imported from Missouri American Water.
When a resident sets up a water account the activation information is sent to the city.
Some residents service is provided by Public Water District.

3. Why is my sewer bill separate from my water bill?

American Water does not provide combined billing services for municipalities. Sewer lines are maintained by the City or Warrensburg with billing processed through our facility.

4. How do I make changes to my account?

Changes to your account, including name changes, bill to: address changes, canceling service or disputes on usage readings are handled directly by the Missouri American Water website or customer service 866-430-0820. If Public Water District is your provider they will be the contact.

Missouri American Water Website

5. What are my payment options?

You can pay your sewer bill in person at City Hall, by mail, drop box behind city hall, setup automatic bank draft payments through the city, or the toll free number/web portal for credit card payments (online/phone $1.25 transaction fee). For more details view our Payment Options Page.

Payment Options page.

6. What types of credit/debit cards are accepted?

Visa, MasterCard and Discover. (sorry no American Express) We do not accept e-checks for walk in, phone or online payments.

7. Are there any fees charged for payment types?

Toll free phone and on-line payments are charged a $1.25 transaction fee to include auto pay directly to the customer card account. No additional fees are charged for walk in or city bank draft auto-pay transactions.

8. What happens if my payment is refused/returned by the bank?

Customers will be charged a $25 service fee for checks and monthly Automatic Pay payments returned to the City for stop pays, closed accounts or any other reason. Customers will be charged a $25 service fee for credit/debit card charge backs. The fee will be added to the current bill and accrue late fees. Customers with three or more returned check payments will be required to pay their utility bills with cash or credit/debit card. Visa, MasterCard and Discover. We do not accept e-checks for walk in, phone or online payments. (Customers are responsible for updating any auto-pay information including banking account changes)

9. Does it cost anything to log in and view account information?

Customers may set up to view account information at no charge. This feature allows customers to:

- View account detail

- Transaction history

- Address information

- Account information

- Consumption history

- Manage multiple accounts

- Sign up for e-billing (e-mail bills instead of paper)

10. What is the difference between Online Bill Payment and Automatic Bill Payment?

Online Bill Payment/Auto Pay from a Credit Card is controlled by the customer form their web account access. Automatic Bill Payment from a checking account by bank draft is initiated every month by City of Warrensburg on the due date.

11. If I pay online and provide my email address will it be disclosed to third parties?

All information provided on our website including email is kept confidential.

12. How do I sign up for automatic bill payment with a Credit Card?

Online Bill Payment is controlled by the customer from their web based account sign in. The customer is responsible for managing the credit card information as well as the payment dates and the amounts to be drafted.

13. How do I sign up for automatic bill payment from my checking account?

Customers must fill out a Automatic Bill Pay Form and provide banking information for drafting from checking.

Automatic Bill Pay Form (PDF)

14. If I sign up for automatic bill pay when will my checking account be charged?

Your checking account will be charged on the payment due date. If your due date falls on a weekend or holiday it will then be charged the following business day.

15. How will I know when automatic bill payment has been activated?

Automatic draft may take up to two billing cycles to activate. Once it has processed you will get message on your bill: ‘Paid by Draft’. Note: Please pay current balance due

16. Will my auto-pay be active if I move?

Auto-pay does not follow the account. If you move to new address a new form must be submitted for the new address.

17. I am going on vacation for an extended time, can I make advance payments?

You are welcome to make advance payments or payments over the amount due. These payments will be reflected on your normal monthly bill statements.

18. How is my bill calculated?

Commercial accounts are based on actual water usage plus base rate determined by water meter size. New Residential accounts based on actual water usage $3.20 first 2 per CCF (CCF is defined as 100 cubic fee of water) and $7.68 for each CCF over 2 per CCF capped at 8 per CCF plus base rate of $15.28 (max $67.76). Established Residential accounts based on winter average water usage from readings to include January, February, and March plus base rate of $15.28 (starting with April billing cycle/no usage cap for winter average).

19. What will be my billing due date?

The City is split into four zones determined by water meter readings (first two digits of account number ). Each zone is billed monthly in weekly cycles with a due date specific to the zone. For a list of these zones and which week your bill is due please view our

Billing Due Date page.

20. When are payments due?

Payments are expected on receipt of the bill statement, however a due date is indicated on the bill determined by the billing zone. Any payment received past the delinquent date also indicated on the bill will incur a late charge and water services could be disconnected if timely payments are not made.

21. What is the penalty amount if my payment is past the delinquent date?

10% penalty is applied to total amount of current and past due balance if not paid by penalty date.

22. What happens if I let my bill get behind?

Missouri American Water has an agreement with the City of Warrensburg and will terminate water services for past due accounts. Additional fees for disconnect and reconnect apply (customer will be notified prior to shut off).

23. How far behind do I have to get before my services are terminated?

All residents are subject to the same requirements for termination of services including residential and commercial accounts. Any account that is 60 days behind is subject to shut off. Disconnect and Reconnect fees apply for accounts that are disconnected for non-pay.

24. Will I be notified before my services are terminated?

Yes, accounts that are delinquent will receive a hang tag notice on the door of the residence informing them of the amount due and the due date payment needs to be received by. Courtesy calls are made to accounts that have a valid phone number associated with the customer.

25. What happens if I don’t pay the bill by the notice date?

In the event the past due balance is not paid by the date listed on the notice, services will be terminated with a disconnection fee applied to the account. At that time, an additional hang tag will be posted to inform the resident services have been terminated and the procedure to restore services. After disconnection, payment for services must be paid in full by Cash, Credit or Debit card. Checks for payment will not be accepted after the service is terminated. Disconnect and reconnect fees must be paid in full to restore service.

26. Can I make payment arrangements for past due accounts?

Payment agreements on delinquent accounts for extraordinary hardship cases may be made. The customer seeking a payment agreement is required to sign the agreement. The agreement will extend the customer’s payment date and establish a schedule by which incremental payments must be made. The outstanding amount of past due and current charges must be paid by the extended date no longer than 6 months from the date of the payment agreement. Payment agreements cannot be made for a customer whose sewer has already been shut off for non-payment.

27. What if I have a dispute on my bill amount?

Customers may appeal a bill within 15 days of receiving the bill to the City Collector and, if not satisfied, to the Director of Finance.

Sewer Bill Credit: Customers are responsible for all water usage that goes through the meter on the customer side of the water line. However in the event of a water leak, improper plumbing, or incomplete connections the City may adjust the customer’s sewer usage for the affected time period provided written documentation is attached to a Utility Adjustment Request form provided by the City and submitted by the customer to the City Collector and Public Works Director to support the leak or non-usage. City staff will make periodic review(s) of the account and physical location. Credits will be applied to the customer account the following month. Money will only be returned to the customer if the credit on the account pays more than 6 months of typical bills and upon request. Only one credit adjustment is allowed per address for the life of the account.

Utility Adjustment Request (PDF)

28. Still have questions?

If you still have questions please give us a call at 660-262-4549.

▼

Snow & Ice Enforcement

Show All Answers

1. What does the snow and ice ordinance say?

Sec. 20-2. - Snow and ice on sidewalks. It shall be unlawful for the owner or occupant of any property or the agent of any non-resident property owner within the city limits to permit any snow, ice or other obstruction to remain upon any sidewalk in front of or along such property so as to interfere with the free, easy or safe passage of people along and over such sidewalk.

2. What year did the City of Warrensburg adopt the snow and ice ordinance, Sec 20-2?

1970

3. How much snow/ice accumulation is required to be removed?

One inch (1”) or more of snow and any ice accumulation is required to be removed from public sidewalks.

4. How long do I have to clear the sidewalk?

24 hours is given after a snow and ice event ends to clear the sidewalk.

5. What happens if I receive a pink door hanger warning?

The door hanger is not a ticket, it is a one-time warning that a ticket will be issued after the next snow and ice event if the sidewalk is not cleared within 24 hours after the event ends.

6. What happens if I receive a blue door hanger?

A blue door hanger will be used to Thank You for clearing your sidewalk and will be given in place of the pink door hanger warning.  

7. How much will the fine be for not clearing the sidewalk?

$25.00 per ticket plus $29.00 for court costs for a total of $54 for each offense after the warning.

8. Can I receive more than one ticket?

Yes, a ticket can be issued for each snow and ice event if the property is in violation.

9. Will the owner or the tenant be ticketed?

City code allows either the tenant or the owner to be ticketed.  In most cases, the City will hold the owner responsible and the owner will be ticketed.

10. I thought the City was responsible for maintaining the sidewalk?

City ordinance, Sections 20-155 through 20-166 require that property owners keep the sidewalks adjoining their property clear and in repair, and can impose the costs of reconstruction upon the property.  Chapter 20 of the City Code requires all adjoining property owners to keep sidewalks free of trash and debris, as well as snow and ice.