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Changes to your account, including name changes, bill to: address changes, canceling service or disputes on usage readings are handled directly by the Missouri American Water website or customer service 866-430-0820. If Public Water District is your provider they will be the contact.
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You can pay your sewer bill in person at City Hall, by mail, over the phone, setup automatic bank draft payments through the city or credit card payments on-line, (online $1.25 transaction fee), and a drop box. For more details view our Payment Options Page.
Online payments are charged a $1.25 transaction fee to include auto pay directly to the customer card account. No additional fees are charged for walk in, phone or city bank draft auto-pay transactions.
Customers will be charged a $25 service fee for checks and monthly Automatic Pay payments returned to the City for stop pays, closed accounts or any other reason. Customers will be charged a $25 service fee for credit/debit card charge backs. The fee will be added to the current bill and accrue late fees. Customers with three or more returned check payments will be required to pay their utility bills with cash or credit/debit card. Visa, MasterCard and Discover. We do not accept e-checks for walk in, phone or online payments. (Customers are responsible for updating any auto-pay information including banking account changes)
Online Bill Payment is controlled by the customer and Automatic Bill Payment by bank draft is initiated every month by City of Warrensburg on the due date.
Customers must fill out a Automatic Bill Pay Form and provide banking information for drafting from checking.
Your checking account will be charged on the payment due date. If your due date falls on a weekend or holiday it will then be charged the following business day.
Commercial accounts are based on actual water usage plus base rate determined by water meter size. New Residential accounts based on actual water usage $2.72 first 2 per CCF (CCF is defined as 100 cubic fee of water) and $6.03 for each CCF over 2 per CCF capped at 8 per CCF plus base rate of $13 (max $54.62). Established Residential accounts based on winter average water usage from readings to include January, February, and March plus base rate of $13 (starting with April billing cycle/no usage cap for winter average).
The City is split into four zones determined by water meter readings (first two digits of account number ). Each zone is billed monthly in weekly cycles with a due date specific to the zone. For a list of these zones and which week your bill is due please view our